Furnace not heating
Lennox furnace not heating? Read the code for your model
Stop first: these are not a code to look up
If you smell gas
Leave the building now. Do not touch light switches or use a phone inside. From outside, call your gas supplier, or the fire department if you cannot reach them.
Lennox's own words:
- "WHAT TO DO IF YOU SMELL GAS:"
- "Do not try to light any appliance."
- "Do not touch any electrical switch; do not use any phone in your building."
- "Leave the building immediatly"
- "Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions."
- "If you cannot reach your gas supplier, call the fire department."
Lennox, User's Information Manual, EL296DFV, 506771-01 (07/2018), page 1
If a carbon monoxide (CO) alarm is sounding, or someone feels sick
Get everyone outside into fresh air now, then call 911 or the fire department from outside.
The U.S. Consumer Product Safety Commission's words (none of the furnace makers' documents held here prints what to do when a CO alarm sounds):
- "Never ignore an alarming CO alarm! It is warning you of a potentially deadly hazard."
- "If the alarm signal sounds do not try to find the source of the CO:"
- "Immediately move outside to fresh air."
- "Call your emergency services, fire department, or 911."
- "After calling 911, do a head count to check that all persons are accounted for. DO NOT reenter the premises until the emergency services responders have given you permission. You could lose consciousness and die if you go in the home."
- "If the source of the CO is determined to be a malfunctioning appliance, DO NOT operate that appliance until it has been properly serviced by trained personnel."
If you see flame while the thermostat is not calling for heat
This is a stop condition. Do not reset or restart the furnace. Call a technician or your gas supplier now.
Lennox's own words:
- "If overheating occurs or if gas supply fails to shut off, shut off the manual gas valve to the appliance before shutting off electrical supply.."
Lennox, ML180UHE installation instructions, 507103-04, page 28
If a reset button on the furnace tripped again after it was pushed
Do not push it again. Call a technician.
Answer the safety questions first. Then pick the brand, say what you see on the furnace without opening it, and give the model. The code is read from the table Lennox prints for that model's board, and quoted with its page. Nothing here asks you to open the furnace.
What this page reads for Lennox
Each code is read from the table printed in Lennox's own document for your furnace's series, and quoted with its edition and page. The documents held here:
- EL180UHNE: Lennox 508545-01, 12/2025
- EL195UHNE: Lennox 507758-05, 04/2024, supersedes 01/2023
- EL196UHE: Lennox 507764-06, 04/2024, supersedes 03/2024
- EL280UHE: Lennox Corp 1901-L1, 04/2024
- EL280UHEK: Lennox 100168 (no date on p1)
- EL296UHE: Lennox Corp 1246-L10, Revised 08/2023
- EL297UHEK: Lennox 100170 (no date on p1)
- EL297UHV: Lennox 100088, 04/2024
- ML180UH: Lennox 507323-01, 07/2018, supersedes 11/2017 (an earlier line)
- ML180UHE: Lennox 507103-04, 04/2024, Supersedes 02/2023, (c) 2024 Lennox Industries Inc.
- ML180UHV: Lennox 507945-02, 04/2024, supersedes 08/2023
- ML180UHVK: Lennox 100166 (no date on p1)
- ML193UHE: Lennox 507863-02, 04/2024, supersedes 03/2024
- ML193UHE: Lennox Corp 1905-L1, 04/2024
- ML196UHE: Lennox 507966-04, 04/2024, supersedes 03/2024
- ML296UHV: Lennox 507869-04, 04/2024, supersedes 10/2023
- ML296UHVK: Lennox 508520-01, 06/2026
- SL280UHNV: Lennox 507649-01, 10/2017
- SL280UHNVK: Lennox 508561-01, 04/2026
- SL280UHV: Lennox 508245-01, 04/2024, supersedes 09/2022
- SL297UHNV: Lennox 507760-02, 02/2018, supersedes 507760-01
- SLP99UHV: Lennox 507999-02, 04/2024, supersedes 03/2024
- SLP99UHV: Lennox 100001, 07/2024
- SLP99UHVK: Lennox 508587-02, 10/2025
What it cannot answer yet
For these, the page says so instead of guessing:
- the ML297V
- Lennox furnaces from before about 2017
- codes shown only on a Lennox communicating thermostat
Questions
What should I do if my Lennox furnace smells like gas?
Leave the building now. Do not touch light switches or use a phone inside. From outside, call your gas supplier, or the fire department if you cannot reach them. Do not look up a code first. Lennox's own "what to do if you smell gas" words are quoted at the top of this page, with the document they are printed in.
Why does this page ask for the model before it reads a code?
Because the same number of blinks can mean different things on different boards from one maker. The documents held here show it in several families, among them York, Goodman, Lennox, Allied and Nordyne: a count that is a stop condition on one board means something else on another. So a code is read only from the table printed for your model's series, and where two held documents for that series print one code with the same meaning (a misspelling or a unit written two ways) it is answered once and both are cited, while where their meanings differ it asks which unit you have and never guesses.
Can I reset the furnace myself?
This page gives no reset step. Where a maker's table prints reset words for a code, they are shown as the manual's words for a technician. Rheem's installation instructions print "DO NOT jumper or reset this switch" for its rollout switches. If a reset button on the furnace trips again, stop and call a technician. Nothing here asks anyone to open a door.