Where these checks and stop conditions come from
This page does not rank the causes of a unit that is not cooling. It asks what a reader can see, hear or smell, and answers with the words the unit's own maker printed, quoted from a document held here and listed below with the md5 of the copy. An owner step comes only from an owner document. A maker's web page is quoted on the stop conditions. A service manual is quoted in technician mode alone. Where nothing is held for a brand, the page says so; where a brand's equipment is documented under a sibling brand's name, it quotes those pages and says whose name is on them.
- The makers' own documents
27 documents from 9 makers, covering 22 brands between them. They are what the 52 owner checks and the 19 stop conditions on this page are read from. Which brands a document speaks for is printed on the document or tagged by the maker's own index, and that reason is given under each one. Each document is named by the title printed on it, with the edition it prints, the host the copy was read from and the md5 of that copy. The list itself carries no links: what is held here is a copy, and its address is recorded rather than republished.
Owner documents9 documents
The owner's manuals and the owner sections of installation manuals. The steps this page gives a reader to do themselves are quoted from these and from nothing else. A document is quoted for the brands its own pages carry, with one exception named in the row below.
Carrier
Owner's Manual, Split-System Air Conditioner Using R-454B RefrigerantCatalog No. OG-ACR454GEN-02, Edition Date 01/24 · brandportal.carrier.com · md5 90ef4c3f
Read here for 3 brands: Carrier's own document gateway tags this catalog number with Carrier, Bryant and Payne
Owner's Manual, Split-System Heat Pump Using R-454B RefrigerantCatalog No. OG-HPR454GEN-02, Edition Date 01/24 · brandportal.carrier.com · md5 124966dc
Read here for 3 brands: Carrier's own document gateway tags this catalog number with Carrier, Bryant and Payne
Goodman
Split Systems Air Conditioning and Heat Pump Homeowner's Routine Maintenance Recommendations (in the installation manual)P/N IO-258W, July 2021 · goodmanmfg.com · md5 e95720d5
Read here for 2 brands: its cover prints www.goodmanmfg.com and www.amana-hac.com
ICP
Home Owner's Information, Split System Air Conditioner Using R-454B RefrigerantCatalog No. OG-ICPAC-R454-02, Edition Date 09/24 · shareddocs.com (listed by Carrier's ICP document gateway) · md5 96ffbad9
Read here for 8 brands: an ICP document ("A Proud Member of the Carrier Company"); its heat pump sibling is tagged by the gateway with the ICP brands
Home Owner's Information, Split System Heat Pump Using R-454B RefrigerantCatalog No. OG-ICPHP-R454-02, Edition Date 09/24 · shareddocs.com (listed by Carrier's ICP document gateway) · md5 1800d9df
Read here for 8 brands: Carrier's ICP document gateway tags it with Airquest, Arcoaire, Comfortmaker, Day & Night, Heil, KeepRite, Tempstar and other ICP names
Lennox
User Guide, AC System Information for Homeowner / User507658-01 (2016) · lennox.com · md5 68076941
Read here for one brand: printed as a Lennox document
Trane
Air Handlers, Heat Pumps and Air Conditioners, Owner's GuideDoc. 32-5084-1B-EN (2024) · trane.com (americanstandardair.com links a byte-identical copy) · md5 2781196b
Read here for 2 brands: Trane's and American Standard's owner-support pages each link it for all models
York
User's Information Manual, R-454B split-system air conditioners and heat pumps6711475-UUM-A-1025 (2025-10-16) · yorknow.com · md5 e3a989cb
Read here for one brand: printed as a York document
User's Information Manual, split-system air conditioners and heat pumps (R-410A)1183508-UUM-O-0121 (2021) · docs.johnsoncontrols.com · md5 ad3f048f
Read here for one brand: printed as a York document by Johnson Controls
The makers' own web pages10 documents
Quoted on the stop conditions only. A maker's page is a maker's words about its own equipment, and it is read on the date recorded beside it.
Carrier
Troubleshoot an AC Not Workingfetched 2026-09-18 · carrier.com · md5 d7ec4e52
Read here for one brand: Carrier's own site
Why Does My AC Smell? Causes and Solutionsfetched 2026-09-18 · carrier.com · md5 e05ec0a3
Read here for one brand: Carrier's own site
Will a Frozen AC Fix Itself?fetched 2026-09-18 · carrier.com · md5 88f25c3e
Read here for one brand: Carrier's own site
Lennox
Freezing (Lennox help FAQ)fetched 2026-09-18 · lennox.com · md5 e3c62851
Read here for one brand: Lennox's own site
Outside AC Unit Not Turning Onfetched 2026-09-18 · lennox.com · md5 2f8aa11c
Read here for one brand: Lennox's own site
Trane
AC Not Turning Onfetched 2026-09-18 · trane.com · md5 63f0f950
Read here for one brand: Trane's own site
Does Your Air Conditioner Smell? Here's What It Meansfetched 2026-09-18 · trane.com · md5 28f7f705
Read here for one brand: Trane's own site
Evaporator Coil Is Frozenfetched 2026-09-18 · trane.com · md5 51bfdde0
Read here for one brand: Trane's own site
Service literature8 documents
Shown in technician mode only: each document's own warnings first, then what it prints, as printed: a cause chart, a cause and remedy table, or the code table of a named control module. Nothing is put in order of likelihood.
Bryant
Residential Air Conditioners and Heat Pumps Using R-22 and Puron Refrigerant: Application Guideline and Service ManualCatalog No. SM01-11, Edition Date 09/19 · behler-young.com (a distributor host, not the manufacturer's own host) · md5 4608738b
Read here for one brand: the Bryant edition of Carrier's service manual; its page 3 explains Bryant's own model numbers
Carrier
Residential Air Conditioners and Heat Pumps Using R-22 and Puron Refrigerant: Application Guideline and Service ManualCatalog No. 24-25-9SM, Edition Date 09/19 · carrier.com · md5 31b266c5
Read here for 3 brands: a Carrier service manual; Bryant prints the same chart as SM01-11 (09/19)
Residential Split-System Air Conditioners and Heat Pumps: Application Guideline and Service ManualCatalog No. 24-25-2SM, Edition Date 04/08 · carrier.com · md5 c28aa902
Read here for 3 brands: a Carrier service manual
Goodman
Service and Troubleshooting: ANX, SSX, ASX, GSX, DSX, VSX Condensing Units, ANZ, SSZ, ASZ, GSZ, DSZ, VSZ Split System Heat Pumps With R-410A RefrigerantRS6200006r101, April 2021 · partnerlinkmarketing.goodmanmfg.com · md5 a80176d4
Read here for one brand: printed by Goodman; the table quoted from it applies to Amana-brand ASX condensing units only, as its own scope sentence and model key say
ICP
Application Guideline & Service Manual, R-410A & R-22 Split System AC & HP421 08 5400 00, 3/11/2015 · shareddocs.com · md5 3d57852d
Read here for 8 brands: an International Comfort Products service manual; its Table 1 explains the model numbers it covers
Rheem
Air Cooled Condensing Units Installation Instructions, RA17 Model Series92-104921-07-01 (6/15) · pts.rheem.com · md5 e2ecd852
Read here for one brand: a Rheem document; the manual's own model list names the four models it covers
York
Installation Manual, R-410A Outdoor Split-System Heat Pump, Models: 14 SEER - YHE, TH4, THE, RHP14L Series5121495-UIM-G-1217 · yorknow.com (operated by BHC Residential & Light Commercial LLC under licence) · md5 83723b32
Read here for 5 brands: its title names the model series it covers; a unit is matched by that series, whichever of these brand names is on the plate
Installation Manual: R-454B Outdoor Split-System Single-Phase Heat Pump - YH4, XH4, and RH4 Series6694740-UIM-B-1025 · yorknow.com (operated by BHC Residential & Light Commercial LLC under licence) · md5 5b799614
Read here for 5 brands: its title names the model series it covers; a unit is matched by that series, whichever of these brand names is on the plate
- Which brands this page holds a document for
- Owner checks are quoted for 21 of the 57 brands this site decodes. For 17 of them the document names the brand on its own pages: Airquest, Amana, American Standard, Arcoaire, Bryant, Carrier, Comfortmaker, Day & Night, Goodman, Heil, ICP / Inter-City Products, KeepRite, Lennox, Payne, Tempstar, Trane, York. The other 4 are Coleman (HVAC), Fraser-Johnston, Guardian, Luxaire, whose equipment is documented under the York name, and a reader who picks one of them is shown the York pages with this line: "The owner documents quoted here are printed under the York name (by Johnson Controls, and the 2025 edition by BHC Group Heating & Cooling under license); no copy printed under this brand's name is held." For a brand with nothing held, the page does not lend it another maker's words: it shows which of the makers above assign each check to an owner, so a reader can see how the trade treats that step without being told their own maker said it.
- The temperature split target
- The supply-to-return split is compared against CEC Joint Appendix JA6, Table JA6.1-1 (2019 and 2022 editions; JA6.1 is RESERVED in the 2025 edition), which is read on the return air's dry-bulb and wet-bulb together. Where a wet-bulb was not given, or the system had not run long enough for the table's own condition to hold, the split is shown and left ungraded, with the condition that stopped it named.
- The maker's chart, and its scope
- The service documents shown in technician mode are Carrier's Catalog No. 24-25-9SM, Edition Date 09/19 (pages 67 and 69); Bryant's Catalog No. SM01-11, Edition Date 09/19 (pages 67 and 69); ICP's 421 08 5400 00, 3/11/2015 (pages 49 and 51); Rheem's 92-104921-07-01 (6/15) (page 47); York's 5121495-UIM-G-1217 (page 16); York's 6694740-UIM-B-1025 (page 63); Goodman's RS6200006r101, April 2021 (page 72). Each is shown only for a model its own printed model key covers, and Goodman's module table only for the units it prints that table for, so a model outside them is refused rather than matched to the nearest document. Earlier editions of Carrier's chart are 24-25-2SM (04/08), Bryant SM01-7 (11/12), 24-25-7SM (09/17) and ICP 421 08 5400 00 (2015).
- The manufacturer service literature this page names
Manufacturer documents2 documents
Each link opens the manufacturer's own copy. Words in quotation marks are the document's own, with the page of the linked document, counted from its first page, they are printed on.
Lennox
Factory refrigerant: “X = R-410A” (the 2nd page of the linked document). Series and equipment type: “C = Air Conditioner” (the 2nd page of the linked document). Model number layout: “Nominal Cooling Capacity - Tons” (the 2nd page of the linked document). SHA-256 123e9352bff4634ef05c8766ddaceacab0ea1683619b50f7dfa62256696b1b05, 818,904 bytes
Factory refrigerant: “X = R-410A” (the 2nd page of the linked document). Series and equipment type: “C = Air Conditioner” (the 2nd page of the linked document). Capacity code: “024 = 2 tons” (the 2nd page of the linked document). Capacity code: “036 = 3 tons” (the 2nd page of the linked document). SHA-256 2ba122f6d5103a2830316e1ba99620f46b09610d5515c0fa015c119a852f11c9, 820,763 bytes
- U.S. Consumer Product Safety Commission recall notices (the recall lines)
- A recall line compares the brand, model and serial given with the scope a CPSC recall notice prints, condition by condition, and prints the notice's own hazard, remedy and contact words beside it. 21 notices are served, each read from CPSC's own page for it on 2026-09-22: 25-369, 24-286, 23-218, 20-083, 20-009, 18-115, 17-150, 17-145, 17-103, 17-709, 14-737, 13-715, 12-102, 09-104, 08-555, 05-104, 99-061, 00-003, 97-012, 94-004, 81-017. A line never says a unit is or is not recalled, and nothing is printed when no notice matches.
Every check, delay and warning on this page is LOOKED UP: it is the maker's own sentence, reproduced. What is COMPUTED is the temperature split from the two readings you take, its distance from the target, and whether the published criterion is met, with the target itself looked up from the table on the return air you give. Nothing here diagnoses, nothing here puts the causes in order of likelihood, and nothing here says whether a unit should be repaired or replaced. A stop condition is this page's own line, drawn from what the makers warn about, and it is shown to anyone who reports it.