Where these checks and stop conditions come from
This page does not rank the causes of a unit that is not cooling. It asks what a reader can see, hear or smell, and answers with the words the unit's own maker printed, quoted from a document held here and listed below with the md5 of the copy. An owner step comes only from an owner document. A maker's web page is quoted on the stop conditions. A service manual is quoted in technician mode alone. Where nothing is held for a brand, the page says so; where a brand's equipment is documented under a sibling brand's name, it quotes those pages and says whose name is on them.
- The makers' own documents
21 documents from 8 makers, covering 17 brands between them. They are what the 52 owner checks and the 19 stop conditions on this page are read from. Which brands a document speaks for is printed on the document or tagged by the maker's own index, and that reason is given under each one. Each document is named by the title printed on it, with the edition it prints, the host the copy was read from and the md5 of that copy. The list itself carries no links: what is held here is a copy, and its address is recorded rather than republished.
Owner documents9 documents
The owner's manuals and the owner sections of installation manuals. The steps this page gives a reader to do themselves are quoted from these and from nothing else. A document is quoted for the brands its own pages carry, with one exception named in the row below.
Carrier
Owner's Manual, Split-System Air Conditioner Using R-454B RefrigerantCatalog No. OG-ACR454GEN-02, Edition Date 01/24 · brandportal.carrier.com · md5 90ef4c3f
Read here for 3 brands: Carrier's own document gateway tags this catalog number with Carrier, Bryant and Payne
Owner's Manual, Split-System Heat Pump Using R-454B RefrigerantCatalog No. OG-HPR454GEN-02, Edition Date 01/24 · brandportal.carrier.com · md5 124966dc
Read here for 3 brands: Carrier's own document gateway tags this catalog number with Carrier, Bryant and Payne
Goodman
Split Systems Air Conditioning and Heat Pump Homeowner's Routine Maintenance Recommendations (in the installation manual)P/N IO-258W, July 2021 · goodmanmfg.com · md5 e95720d5
Read here for 2 brands: its cover prints www.goodmanmfg.com and www.amana-hac.com
ICP
Home Owner's Information, Split System Air Conditioner Using R-454B RefrigerantCatalog No. OG-ICPAC-R454-02, Edition Date 09/24 · shareddocs.com (listed by Carrier's ICP document gateway) · md5 96ffbad9
Read here for 8 brands: an ICP document ("A Proud Member of the Carrier Company"); its heat pump sibling is tagged by the gateway with the ICP brands
Home Owner's Information, Split System Heat Pump Using R-454B RefrigerantCatalog No. OG-ICPHP-R454-02, Edition Date 09/24 · shareddocs.com (listed by Carrier's ICP document gateway) · md5 1800d9df
Read here for 8 brands: Carrier's ICP document gateway tags it with Airquest, Arcoaire, Comfortmaker, Day & Night, Heil, KeepRite, Tempstar and other ICP names
Lennox
User Guide, AC System Information for Homeowner / User507658-01 (2016) · lennox.com · md5 68076941
Read here for one brand: printed as a Lennox document
Trane
Air Handlers, Heat Pumps and Air Conditioners, Owner's GuideDoc. 32-5084-1B-EN (2024) · trane.com (americanstandardair.com links a byte-identical copy) · md5 2781196b
Read here for 2 brands: Trane's and American Standard's owner-support pages each link it for all models
York
User's Information Manual, R-454B split-system air conditioners and heat pumps6711475-UUM-A-1025 (2025-10-16) · yorknow.com · md5 e3a989cb
Read here for one brand: printed as a York document
User's Information Manual, split-system air conditioners and heat pumps (R-410A)1183508-UUM-O-0121 (2021) · docs.johnsoncontrols.com · md5 ad3f048f
Read here for one brand: printed as a York document by Johnson Controls
The makers' own web pages10 documents
Quoted on the stop conditions only. A maker's page is a maker's words about its own equipment, and it is read on the date recorded beside it.
Carrier
Troubleshoot an AC Not Workingfetched 2026-09-18 · carrier.com · md5 d7ec4e52
Read here for one brand: Carrier's own site
Why Does My AC Smell? Causes and Solutionsfetched 2026-09-18 · carrier.com · md5 e05ec0a3
Read here for one brand: Carrier's own site
Will a Frozen AC Fix Itself?fetched 2026-09-18 · carrier.com · md5 88f25c3e
Read here for one brand: Carrier's own site
Lennox
Freezing (Lennox help FAQ)fetched 2026-09-18 · lennox.com · md5 e3c62851
Read here for one brand: Lennox's own site
Outside AC Unit Not Turning Onfetched 2026-09-18 · lennox.com · md5 2f8aa11c
Read here for one brand: Lennox's own site
Trane
AC Not Turning Onfetched 2026-09-18 · trane.com · md5 63f0f950
Read here for one brand: Trane's own site
Does Your Air Conditioner Smell? Here's What It Meansfetched 2026-09-18 · trane.com · md5 28f7f705
Read here for one brand: Trane's own site
Evaporator Coil Is Frozenfetched 2026-09-18 · trane.com · md5 51bfdde0
Read here for one brand: Trane's own site
Service literature2 documents
Shown in technician mode only, as the chart prints: its cause boxes and the maker's own warnings, with no remedy and no order.
Carrier
Residential Air Conditioners and Heat Pumps Using R-22 and Puron Refrigerant: Application Guideline and Service ManualCatalog No. 24-25-9SM, Edition Date 09/19 · carrier.com · md5 31b266c5
Read here for 3 brands: a Carrier service manual; Bryant prints the same chart as SM01-11 (09/19)
Residential Split-System Air Conditioners and Heat Pumps: Application Guideline and Service ManualCatalog No. 24-25-2SM, Edition Date 04/08 · carrier.com · md5 c28aa902
Read here for 3 brands: a Carrier service manual
- Which brands this page holds a document for
- Owner checks are quoted for 21 of the 56 brands this site decodes. For 17 of them the document names the brand on its own pages: Airquest, Amana, American Standard, Arcoaire, Bryant, Carrier, Comfortmaker, Day & Night, Goodman, Heil, ICP / Inter-City Products, KeepRite, Lennox, Payne, Tempstar, Trane, York. The other 4 are Coleman (HVAC), Fraser-Johnston, Guardian, Luxaire, whose equipment is documented under the York name, and a reader who picks one of them is shown the York pages with this line: "The owner documents quoted here are printed under the York name (by Johnson Controls, and the 2025 edition by BHC Group Heating & Cooling under license); no copy printed under this brand's name is held." For a brand with nothing held, the page does not lend it another maker's words: it shows which of the makers above assign each check to an owner, so a reader can see how the trade treats that step without being told their own maker said it.
- The temperature split target
- The supply-to-return split is compared against CEC Joint Appendix JA6, Table JA6.1-1 (2019 and 2022 editions; JA6.1 is RESERVED in the 2025 edition), which is read on the return air's dry-bulb and wet-bulb together. Where a wet-bulb was not given, or the system had not run long enough for the table's own condition to hold, the split is shown and left ungraded, with the condition that stopped it named.
- The maker's chart, and its scope
- The chart shown in technician mode is Residential Air Conditioners and Heat Pumps Using R-22 and Puron Refrigerant: Application Guideline and Service Manual, Catalog No. 24-25-9SM, Edition Date 09/19, at its page 67 for an air conditioner and page 69 for a heat pump. It is drawn for the models that manual covers, so a model outside it is refused rather than matched to the nearest chart. Earlier editions of the same chart are 24-25-2SM (04/08), Bryant SM01-7 (11/12), 24-25-7SM (09/17) and ICP 421 08 5400 00 (2015).
Every check, delay and warning on this page is LOOKED UP: it is the maker's own sentence, reproduced. What is COMPUTED is the temperature split from the two readings you take, its distance from the target, and whether the published criterion is met, with the target itself looked up from the table on the return air you give. Nothing here diagnoses, nothing here puts the causes in order of likelihood, and nothing here says whether a unit should be repaired or replaced. A stop condition is this page's own line, drawn from what the makers warn about, and it is shown to anyone who reports it.